(Used Item)
VeryRelentless
[Manufacturer Name]
Capitol
[Manufacturer Model Number]
[Brand Name]
[Product Description]
VeryRelentless
Our store accepts returns for initial defects for 7 days after product arrival.
Please note that we do not accept returns for customer convenience.
As this item is also sold on other malls, we will contact you if it is sold out.
Our used items are handled as used items purchased from customers.
From Order to Delivery:
1. Order: Orders are accepted 24 hours a day.
2. Order Confirmation: After placing your order, we will send you an order confirmation email.
3. Stock Check: Please allow 3 to 10 days for delivery. Overseas stock is expected to take 10 days to 2 weeks.
4. Payment Confirmation: If you choose an upfront payment method, we will arrange for shipping after confirming your payment.
5. Shipment: We will ship the item as soon as shipping preparations are complete. We will send you an email with details such as the shipping company and tracking number.
6. Arrival: After shipment, the product will arrive in 1 to 3 days.
*Please note that delivery may be delayed for remote islands, Hokkaido, Kyushu, and Okinawa.
Product Number: yb000008jez
What is ZenPlus?
ZenPlus is an online shopping platform connecting Japan with the rest of the world. We're part of the ZenGroup, Inc. umbrella in Osaka, Japan.
Are items authentic?
Our sellers' agreement fully compels all stores to list only authentic items. We help you buy exclusive and authentic items from Japan, online!
Do you ship to my country?
We ship to all countries where Japan Post air freight services and international couriers currently operate. We don't use surface mail.
How long does shipping take?
Domestic shipments generally reach our warehouse in a few days, but may in certain specific cases take a week or more. International shipments can take anywhere from several days to several weeks to reach you after leaving our warehouse, depending on if you choose Standard or Express shipping.
Please contact our support team from the Questions section on your account page if you have any questions about the timing of your parcel.
How much is shipping?
Shipping costs depend on the size, weight, and destination of your parcel. We provide shipping costs for your order at checkout.
Will I be charged a customs (import) fee?
It depends on your country and its customs regulations. Our service does not cover duties and import taxes — in general, if the customs office in your country applies charges to your package, you are required to pay them.
