Contact Us

ZenPlus is operated by ZenGroup Inc., a Japanese company based in Osaka. ZenGroup Inc. also provides a convenient shopping proxy service ZenMarket and a unique subscription box service ZenPop.

Address

8F/10F Osaka Sakaisuji L Tower
1-7-7 Kawaramachi, Chuo-ku, Osaka
541-0048 Japan

Phone

06-4560-4070

Email support

pj.sulpnez@ne+troppusremotsuc

Need help? Maybe some of these links have the information you are looking for:

From the ZenPlus FAQ

Where can I find my tracking number?
What countries do you ship to?
How much does shipping cost?
How long does shipping take?
Can you let me know when an item comes back in stock?
Are the items that you sell 100% authentic?
My parcel has been stuck in customs for over a week. Can you help?
How do I add items to my order after it has been placed?
ZenPlus FAQ

If you are unable to find an answer to your question in the ZenPlus FAQ please use the contact form below to reach our support team.

Contact form

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