【Manufacturer Name】
Blackmagic Design

【Model Number】
TERANEX EXP12G DL

【Brand Name】
Blackmagic Design

All images are for illustrative purposes only. Please note that actual products may differ in color and appearance.

【From Order to Delivery】
- Orders: We accept orders 24 hours a day.
- Order Confirmation: We will send an order confirmation email from our store.
- Payment Confirmation: Delivery is generally 2 to 7 business days after payment approval is completed.
*Note:* For overseas stock items, it may take approximately 2 to 4 weeks.
*Note:* If there are any changes to the delivery schedule, we will send a separate confirmation email.
*Note:* If you are in a hurry, please contact us in advance.
- Product Shipment: After shipping, we will inform you of the courier company and tracking number via email.
*Note:* Delivery may be delayed for remote islands, Hokkaido, Kyushu, and Okinawa. Thank you for your understanding.
*Note:* After placing an order, we may send a confirmation email regarding the order details. If we do not receive a reply by the specified date, the order may be canceled. Please be aware of this in advance.

【Regarding Out of Stock Items】
Since this is a multi-store listing, stock updates may be delayed. If the item is sold out, we will contact you via email. Please understand.

【Initial Defect Policy】
- Upon receipt of the product, please check it as soon as possible.
- We accept returns or exchanges within 7 days of product arrival only if there is an initial defect. If there is a defect, please contact us through the purchase history "Contact Shop" with details of the issue.
- If a replacement is available, we will exchange the product. If a replacement cannot be provided, we will process a return and refund, so please understand in advance.

【About Used Items】
Since this is a used item, it may not match the images exactly. Also, due to the nature of used goods, there may be signs of use, aging, scratches, or dirt that do not affect functionality. Please purchase with this understanding.

◆ Accessories
If not listed in the product title, please contact us via message for confirmation. Even if the product name mentions "accessories," "bonus," or "with ○○," accessories may not be included. Download codes are included but cannot be guaranteed for use or support.
For used items, necessary accessories for operation are generally included, but manuals, external boxes, and driver installation CDs are not included.

◆ Important Notes on Game Software
- Some overseas version game software labeled as "Imported/Overseas/IMPORT" may not work on Japanese consoles. Please check your console's compatibility before purchasing.
- Support for imported games is not provided by the manufacturer.

◆ Important Notes on DVDs and Blu-ray Discs
- Overseas DVDs/Blu-ray discs labeled as "Imported/Overseas/IMPORT" may not play on standard domestic players due to differences in video formats.
- To play these discs, your playback device must support the "Region Code" and "Video Format" (DVD only).
- On computers, video format does not matter as long as the region code matches, so you can watch without concern for format differences.
- Items labeled as "Rental Used" will have management stickers (price tags, security tags, barcodes, etc.) on the disc or jacket.
- Discs may have minor scratches that do not affect playback, and jackets may show signs of wear such as fading, tears, stains, or water marks. Please understand this in advance.

◆ Important Notes on Trading Cards
Trading cards are for play. As secondhand items, they may have minor scratches, white spots, or signs of use.
Reprints or different editions may have different model numbers.
Please note that we do not contact customers in advance if the model number differs. If you are concerned about the model number, please refrain from purchasing.

Product Number: hb00jzyqr4a