**Manufacturer Name**
Electronic Arts

**Manufacturer Model Number**
(Information not provided)

**Brand Name**
Electronic Arts

All displayed images are for illustrative purposes only. Please note that the actual product may differ in color and other aspects.

**From Order to Delivery**
- Orders: Accepting orders 24 hours a day.
- Order Confirmation: We will send an order confirmation email from our store.
- Payment Confirmation: Delivery will take approximately 2 to 7 business days after payment approval is completed.
*Note:* For overseas stock items, it may take about 2 to 4 weeks.
If there are any changes to the delivery schedule, we will send a separate confirmation email.
If you are in a hurry, please contact us in advance.
- Product Shipment: After shipping, we will inform you of the courier company and tracking number via email.
*Note:* Delivery may be delayed for remote islands, Hokkaido, Kyushu, and Okinawa. Please understand in advance.
After placing an order, we may send a confirmation email regarding the order details. If we do not receive a reply by the specified date, the order may be canceled. Please be aware of this.

**Regarding Out-of-Stock Items**
Since the product is also sold on other platforms, stock updates may be delayed. If sold out, we will contact you via email, so please understand.

**Initial Defect Support**
- Please check the product as soon as possible after arrival.
- We accept returns and exchanges within 7 days of product arrival only if there is an initial defect. If there is a defect, please contact us through the purchase history "Inquire to Shop" with details of the issue.
- If a replacement is available, we will exchange the product. If a replacement cannot be provided, we will process a return and refund, so please understand in advance.

**About Used Items**
Since the product is used, it may not match the images exactly. Also, due to the nature of used goods, there may be signs of use, aging, scratches, or dirt that do not affect functionality. Please purchase with this understanding.

**Accessories**
If not listed in the product title, please contact us via message for confirmation. Even if the product name mentions "Included," "Bonus," or "○○付き" (with ○○), accessories may not be included. Download codes are included but cannot be guaranteed for use or support.
For used items, necessary accessories for operation are generally included, but manuals, external boxes, and driver installation CDs are not included.

**Caution Regarding Game Software**
- Some overseas version game software labeled as "Imported/Overseas/IMPORT" may not work on Japanese consoles. Please check your console's compatibility before purchasing.
- Support from the manufacturer is not available for imported versions.

**Caution Regarding DVDs and Blu-ray Discs**
- Overseas DVDs/Blu-ray discs labeled as "Imported/Overseas/IMPORT" may not play on standard domestic players due to differences in video formats.
- Playback requires that the disc's "Region Code" and "Video Format" (DVD only) are compatible with your device.
- On computers, video format does not matter; as long as the region code matches, playback is possible regardless of format.

- Items labeled as "Rental Return" may have management stickers (price tags, security tags, barcodes, etc.) on the disc or jacket.
- There may be minor scratches on the disc or damage to the jacket (fading, tears, dirt, water stains, etc.). Please understand this in advance.

**Caution Regarding Trading Cards**
Trading cards are for play. As used items, they may have minor scratches, white spots, or slight signs of use.
Reprints or reissues may have different model numbers.
Even if the model number differs, we do not provide prior notice, so please refrain from purchasing if you are concerned about this.

Product Number: b0016pgqwo