**Manufacturer Name**
PMDG

**Manufacturer Model Number**
FA18

**Brand Name**
PMDG

All displayed images are for illustrative purposes only. Please note that the actual product may differ in color and other aspects.

**From Order to Delivery**
- Orders: Accepting orders 24 hours a day.
- Order Confirmation: We will send an order confirmation email from our store.
- Payment Confirmation: Delivery will take approximately 2 to 7 business days after payment approval is completed.
*Note:* For overseas stock items, it may take about 2 to 4 weeks.
*Note:* If there are any changes to the delivery schedule, we will send a separate confirmation email.
*Note:* If you are in a hurry, please contact us in advance.
- Product Shipment: After shipping, we will inform you of the delivery company and tracking number via email.
*Note:* Delivery may be delayed for remote islands, Hokkaido, Kyushu, and Okinawa. Please understand in advance.
*Note:* After placing an order, we may send a confirmation email regarding the order details. If we do not receive a reply by the specified date, the order may be canceled. Please be aware of this.

**Regarding Out-of-Stock Items**
Since the product is also sold on other platforms, stock updates may be delayed. If sold out, we will contact you via email, so please understand.

**Initial Defect Support**
- Upon receipt of the product, please check it as soon as possible.
- We accept returns or exchanges within 7 days of product arrival only if there is an initial defect. If there is a defect, please contact us through the purchase history "Inquire to Shop" with details of the issue.
- If a replacement product is available, we will exchange it. If a replacement cannot be provided, we will process a return and refund (cancel the order). Please understand this in advance.

**About Used Items**
Since the product is used, it may not look exactly like the images. As a used item, please understand that there may be signs of use, aging, scratches, dirt, etc., that do not affect functionality.

**Accessories**
Accessories are not always listed in the product title. If you have any questions, please contact us via message. Even if the product name mentions "accessories," "bonus," or "with ○○," there may be no accessories included. Download codes are included but cannot be guaranteed for use or support.
For used items, basic necessary accessories are included, but manuals, external boxes, and driver installation CDs are not included.

**Note on Game Software**
- Some overseas versions labeled as "Imported/Overseas/IMPORT" may not work on Japanese consoles. Please check your console's compatibility before purchasing.
- Support from the manufacturer is not available for imported game versions.

**Note on DVDs and Blu-ray Discs**
- Overseas DVDs/Blu-ray discs labeled as "Imported/Overseas/IMPORT" may not play on standard domestic players due to differences in video formats. Please ensure that your player supports the "Region Code" and "Video Format" (DVD only).
- On computers, video format does not matter; as long as the region code matches, you can watch without concern for format differences.
- Items labeled as "Rental Return" may have management stickers (price tags, security tags, barcodes, etc.) on the disc or jacket.
- Discs may have minor scratches that do not affect playback, and jackets may show signs of wear (fading, tears, stains, water marks, etc.). Please understand in advance.

**Note on Trading Cards**
Trading cards are for play. As used items, they may have minor scratches, white spots, and some signs of use. Reprints or reissues may have different model numbers. Even if the model number differs, we do not provide prior notice, so please refrain from purchasing if you are concerned about this.

Product Number: b0041rhv32