Translating description...
初期不良に関しましては商品到着から1週間は返品を承っております。
品切れの場合は2週間程度でお届け致します。
◆ご注文からお届けまで
1、ご注文
当店は24時間、365日ご注文を受け付けております。
2、注文確認
ご注文後、当店より注文確認メールを送信いたします。
3、お届け
通常、3～10営業日以内にお届けいたします。
※海外在庫品の場合は、到着まで3週間ほどかかる場合がございます。
4、入金確認
前払い決済をご選択の場合、ご入金確認後に配送手配をいたします。
749、出荷
配送準備が整い次第、出荷いたします。
出荷後、出荷完了メールにてご連絡いたします。
当店はリサイクル専門店のため、
すべての商品は一般のお客様から買取した中古品となります。
What is ZenPlus?
ZenPlus is an online shopping platform connecting Japan with the rest of the world. We're part of the ZenGroup, Inc. umbrella in Osaka, Japan.
Are items authentic?
Our sellers' agreement fully compels all stores to list only authentic items. We help you buy exclusive and authentic items from Japan, online!
Do you ship to my country?
We ship to all countries where Japan Post air freight services and international couriers currently operate. We don't use surface mail.
How long does shipping take?
Domestic shipments generally reach our warehouse in a few days, but may in certain specific cases take a week or more. International shipments can take anywhere from several days to several weeks to reach you after leaving our warehouse, depending on if you choose Standard or Express shipping.
Please contact our support team from the Questions section on your account page if you have any questions about the timing of your parcel.
How much is shipping?
Shipping costs depend on the size, weight, and destination of your parcel. We provide shipping costs for your order at checkout.
Will I be charged a customs (import) fee?
It depends on your country and its customs regulations. Our service does not cover duties and import taxes — in general, if the customs office in your country applies charges to your package, you are required to pay them.
