IT業界では、2011年~12年は「クラウド化」、12~13年はそれに加えて「ビッグデータ」がテーマだという。「ビッグデータ」とは何なのか。どう使うのか。
スマートフォンやSNSの普及に伴い、そこから集まる口コミや購入・行動履歴などの情報が急増している。サーバーの能力向上によって、その膨大なデータを保存し、分析することが可能になった。今この「ビッグデータ」によって、マーケティング、製品開発、防災などが変わりつつある。これまで、IT投資はコスト削減に使われることが多かったが、ビッグデータは売上高を伸ばすために活用できる。多くの企業が注目する理由も、そこにある。
では、先進企業はどのように活用しているのか。本書では、小売り、外食などの実例を見ながら、導入する企業側の目線でビッグデータを考える。
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